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Customer Experience Reliever at Ital Global
Ital Global
Nairobi 🇰🇪 Kenya
Posted about 4 hours ago (29 Oct 2026) Updated about 4 hours ago
Job Description
The Customer Experience Reliever serves as the first point of contact for patients and visitors, ensuring a professional and empathetic service experience. Responsibilities include greeting, assisting with inquiries, and supporting front‑line operations. Effective communication and problem‑solving skills are vital.
Required Skills
Responsibilities
- • Serve as the initial point of contact for patients and visitors
- • Provide courteous assistance and answer inquiries promptly
- • Support front‑line service delivery by coordinating with clinical staff
- • Manage appointment scheduling and patient flow as needed
- • Address concerns and resolve issues to maintain a positive experience
- • Uphold confidentiality and adhere to organizational policies