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Customer Growth Director SSA at Mars
JobSearch
Nairobi 🇰🇪 Kenya
Posted 1 day ago (29 Sep 2026) Updated about 4 hours ago
Job Description
The Customer Growth Director will lead the Sub‑Saharan Africa growth agenda for Mars Snacking, turning shopper insights into scalable commercial strategies. They will drive availability, conversion and ROI across traditional, modern and digital trade channels while partnering with the General Manager and regional teams. The role requires senior FMCG leadership experience and the ability to build strategic partnerships that deliver profitable growth.
Qualifications & Requirements
- • Bachelor’s degree in Business, Marketing or a related field
- MBA or equivalent preferred
- • Minimum of 15–20 years senior commercial leadership experience in FMCG or consumer goods
- • Proven track record of driving customer growth and managing large regional teams
Required Skills
Responsibilities
- • Translate shopper and customer insights into commercial growth strategies for Sub‑Saharan Africa
- • Champion initiatives that improve product availability, conversion rates and return on investment across traditional, modern and D‑Commerce trade channels
- • Serve as a commercial partner to the General Manager, Sub‑Sahara Africa and the broader Africa Business Team
- • Lead and develop a high‑performing regional team
- • Build and maintain strategic partnerships with key trading partners across the region
- • Unlock long‑term profitable growth for the snacking portfolio, including confectionery, salty snacks and cereals