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Customer Insights at Tire World Ltd
JobSearch
Nairobi 🇰🇪 Kenya
Posted 6 days ago (18 Sep 2026) Updated 5 days ago
How to Apply
• Send your CV to jobs@tireworld.co.ke.
Job Description
The Customer Insights specialist will analyze feedback, data and trends to guide decisions that improve branch experiences. The role requires strong analytical curiosity and the ability to translate insights into actionable recommendations. Candidates should hold a BA/BSc/HND in a relevant field and possess solid data‑analysis skills. This remote position supports Tire World Ltd’s operations across Kenya.
Qualifications & Requirements
- • BA/BSc/HND degree in Data Analytics, Business Analysis, ICT or a related discipline.
- • Strong analytical and problem‑solving abilities.
- • Excellent communication and presentation skills.
- • Ability to work independently in a remote environment.
Required Skills
Responsibilities
- • Analyze customer feedback, survey data and usage trends to generate actionable insights.
- • Translate analytical findings into recommendations that enhance branch performance.
- • Collaborate with cross‑functional teams to implement data‑driven improvements.
- • Prepare clear reports and visualisations for stakeholders.