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Customer Service at BUBBLY Kenya
BUBBLY Kenya
Nairobi 🇰🇪 Kenya
Posted about 5 hours ago (7 Oct 2026) Updated about 5 hours ago
Job Description
The Customer Service Representative will be the primary point of contact for guests, ensuring a friendly and efficient experience in a fast‑paced café or restaurant environment. Responsibilities include handling inquiries, processing orders, and resolving issues promptly. The ideal candidate possesses strong communication skills and a proven track record in customer‑facing roles. Flexibility and a positive attitude are essential for success.
Qualifications & Requirements
- • Minimum of 2 years hands‑on customer service experience in a café, restaurant, bakery, or similar setting
- • Excellent communication and interpersonal abilities
- • Ability to work efficiently in a high‑volume environment
- • Strong problem‑solving skills and attention to detail
Required Skills
Responsibilities
- • Greet customers and respond to inquiries in a courteous manner
- • Process orders accurately using POS systems and handle payments
- • Resolve customer complaints and provide appropriate solutions
- • Maintain a clean and organized service area
- • Upsell products and promote special offers to enhance sales