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Customer Service Representative
Oasis Outsourcing
Nairobi 🇰🇪 Kenya
Posted 10 days ago (26 Aug 2026) Updated 10 days ago
Job Description
The Tire Support Specialist will provide bilingual (French and English) assistance to customers regarding tire products and services. The role involves handling inquiries, offering technical guidance, and processing orders while maintaining high service standards. Candidates must be able to work on‑site in Nairobi and deliver accurate information to both retail and corporate clients. This full‑time position offers exposure to the automotive sector.
Qualifications & Requirements
- • High school diploma or equivalent
- further education a plus
- • Fluent in both French and English, written and spoken
- • Minimum one year of customer service experience, preferably in automotive or retail
- • Strong problem‑solving and communication skills
- • Ability to work on‑site and handle a fast‑paced environment
Required Skills
Responsibilities
- • Respond to customer inquiries about tire products in French and English
- • Provide technical support and product recommendations
- • Process orders and coordinate with the logistics team
- • Maintain accurate records of customer interactions
- • Resolve complaints and ensure customer satisfaction
- • Collaborate with sales and service departments to improve service delivery