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CUSTOMER SERVICE REPRESENTATIVE
SunCulture
Nairobi 🇰🇪 Kenya
Posted about 5 hours ago (7 Oct 2026) Updated about 5 hours ago
Job Description
The Customer Service Representative handles a high volume of inbound calls, assists customers with inquiries, and resolves complaints efficiently to maintain satisfaction and loyalty.
Required Skills
Responsibilities
- • Answer a high volume of incoming phone calls and address customer inquiries
- • Resolve customer complaints or issues in a timely manner
- • Provide accurate information about products and services
- • Document interactions and follow‑up actions in the CRM system