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Customer Service Representatives at Africa Management Solutions Limited (AMSOL)
Africa Management Solutions
Nairobi 🇰🇪 Kenya
Posted 3 days ago (17 Oct 2026) Updated 3 days ago
Job Description
The Customer Service Representative provides frontline support to clients, handling inquiries, resolving issues, and ensuring a positive experience on behalf of Africa Management Solutions.
Qualifications & Requirements
- • Minimum high school education
- • Additional qualifications in Customer Service, Business Administration, Sales, Supply Chain Management or related fields are advantageous
Required Skills
Responsibilities
- • Respond to customer inquiries via phone, email, or chat
- • Resolve complaints and provide appropriate solutions
- • Maintain accurate records of interactions and transactions
- • Support internal teams with information and follow‑up
- • Contribute to continuous improvement of service processes