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Debt Collect Agent- Skip Trace Job Mogo Finance
Mogo
Nairobi 🇰🇪 Kenya
Posted about 6 hours ago (24 Oct 2026) Updated about 6 hours ago
Job Description
The Debt Collection Agent conducts skip‑tracing activities to locate borrowers with overdue accounts, verifies and updates their contact information, and initiates collection communications. The role works closely with the finance team to ensure accurate record‑keeping and compliance with collection policies. Regular reporting of collection outcomes supports the organization’s cash‑flow objectives.
Qualifications & Requirements
- • High school diploma or equivalent
- • Strong communication and negotiation skills
- • Ability to work independently and meet targets
- • Basic computer literacy and familiarity with CRM tools
- • Attention to detail and high level of integrity
Required Skills
Responsibilities
- • Perform skip tracing to locate borrowers with overdue accounts
- • Verify and update borrower contact details in the system
- • Initiate collection calls, letters, and emails
- • Record all collection activities in the CRM
- • Collaborate with legal and finance teams for escalated cases