M
Debt Collection Agent (Administration) Job Mogo Finance
Mogo
Nairobi 🇰🇪 Kenya
Posted about 6 hours ago (24 Oct 2026) Updated about 6 hours ago
Job Description
The Debt Collection Agent (Administration) handles the administrative side of the collection process, including documentation, record‑keeping, and communication with borrowers to arrange repayments. The role ensures accurate data entry and compliance with internal policies while supporting the collections team.
Qualifications & Requirements
- • High school diploma or equivalent
- further education preferred
- • Strong written and verbal communication skills
- • Ability to handle confidential financial information
- • Proficiency with office software and basic data entry
- • Detail‑oriented with good organisational abilities
Required Skills
Responsibilities
- • Process collection paperwork and update borrower records
- • Communicate repayment options to borrowers via phone, email or SMS
- • Schedule and confirm payment arrangements
- • Maintain accurate logs of all collection activities
- • Assist senior collectors with escalated cases when needed