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Electronic Queue Management Systems (EQMS) Technician at Biometrics Technology Ltd.
JobSearch
Nairobi 🇰🇪 Kenya
Posted 3 days ago (21 Sep 2026) Updated 2 days ago
Job Description
The EQMS Technician will install, configure, and maintain electronic queue management systems for clients, providing both on‑site and remote support. Responsibilities include equipment commissioning, troubleshooting hardware and software issues, and delivering training and documentation to ensure system reliability.
Qualifications & Requirements
- • Diploma or Bachelor’s degree in IT, Computer Science, Engineering or a related discipline
- • Minimum 2 years’ experience in IT support, systems installation, or ICT infrastructure
- • Strong knowledge of computer hardware and Windows operating systems
Required Skills
Responsibilities
- • Install and commission EQMS equipment, kiosks, printers, displays, and servers
- • Provide first‑ and second‑line technical support on‑site and remotely
- • Diagnose and resolve hardware, software, and network connectivity problems
- • Perform preventive and corrective maintenance, including equipment replacement
- • Support system integration, upgrades, and project implementation activities
- • Maintain accurate technical documentation and service reports
- • Deliver client training and professional support as needed