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Enrolment Officer at Makini High School
JobSearch
Nairobi 🇰🇪 Kenya
Posted 6 days ago (14 Oct 2026) Deadline: 30 Nov 2026 Updated 5 days ago
Job Description
The Enrolment Officer manages prospective parent enquiries, qualifies leads and coordinates school tours to drive student enrolments. The role ensures timely response, accurate data capture and effective follow‑up throughout the admissions process.
Qualifications & Requirements
- • BA/BSc/HND or equivalent degree
- • 2–4 years of experience in sales, admissions or customer service
Required Skills
Responsibilities
- • Respond to all new prospective‑parent enquiries across digital channels within agreed SLA
- • Conduct outbound calls to assess parent requirements and interest
- • Capture and update contact details, outcomes and next actions in the admissions CRM
- • Qualify leads based on campus preference, curriculum, age, admission date and other criteria
- • Prioritise and segment leads according to likelihood and enrolment timeframe
- • Schedule and conduct school tours and appointments to convert prospects
- • Maintain accurate records and reporting on lead status and conversion metrics