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Executive Housekeeper

Accor
Nairobi 🇰🇪 Kenya
Live
Full Time
Senior
Hospitality
Posted 2 days ago (22 Sep 2026) Updated 2 days ago

Job Description

The Executive Housekeeper oversees all housekeeping operations for the hotel, ensuring rooms and public areas meet the brand’s cleanliness standards. They lead a team of housekeepers, manage inventory and supplies, and coordinate with other departments to deliver exceptional guest experiences. The role also involves training staff, monitoring performance, and handling guest feedback.

Qualifications & Requirements

  • • Diploma in Hospitality Management, Hotel Operations, or related field
  • • Minimum 5 years progressive experience in hotel housekeeping, with at least 2 years in a supervisory role
  • • Strong leadership, communication, and organizational skills
  • • Proficiency in housekeeping management software and Microsoft Office
  • • Ability to work flexible hours, including weekends and holidays

Required Skills

Responsibilities

  • • Supervise daily housekeeping activities across guest rooms, suites, and public areas
  • • Conduct regular inspections to ensure compliance with cleanliness and service standards
  • • Manage staffing schedules, recruitment, and training of housekeeping personnel
  • • Oversee inventory of linens, amenities, and cleaning supplies and control costs
  • • Coordinate with front desk, maintenance, and food & beverage teams to address guest requests
  • • Implement health, safety, and hygiene protocols throughout the property
  • • Prepare reports on housekeeping performance and budget utilization