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Executive Housekeeper
Accor
Nairobi 🇰🇪 Kenya
Posted 2 days ago (22 Sep 2026) Updated 2 days ago
Job Description
The Executive Housekeeper oversees all housekeeping operations for the hotel, ensuring rooms and public areas meet the brand’s cleanliness standards. They lead a team of housekeepers, manage inventory and supplies, and coordinate with other departments to deliver exceptional guest experiences. The role also involves training staff, monitoring performance, and handling guest feedback.
Qualifications & Requirements
- • Diploma in Hospitality Management, Hotel Operations, or related field
- • Minimum 5 years progressive experience in hotel housekeeping, with at least 2 years in a supervisory role
- • Strong leadership, communication, and organizational skills
- • Proficiency in housekeeping management software and Microsoft Office
- • Ability to work flexible hours, including weekends and holidays
Required Skills
Responsibilities
- • Supervise daily housekeeping activities across guest rooms, suites, and public areas
- • Conduct regular inspections to ensure compliance with cleanliness and service standards
- • Manage staffing schedules, recruitment, and training of housekeeping personnel
- • Oversee inventory of linens, amenities, and cleaning supplies and control costs
- • Coordinate with front desk, maintenance, and food & beverage teams to address guest requests
- • Implement health, safety, and hygiene protocols throughout the property
- • Prepare reports on housekeeping performance and budget utilization