J
EXP SSA KE | Tele Sales Executive - Mandarin Speaking at DHL
JobSearch
Nairobi 🇰🇪 Kenya
Posted 1 day ago (23 Sep 2026) Updated about 2 hours ago
Job Description
The Tele‑Sales Executive (Mandarin speaking) will manage a portfolio of DHL customers in Kenya, driving revenue growth through proactive telephone outreach, upselling and cross‑selling. Responsibilities include building strong client relationships, achieving sales targets and providing post‑sales support. The role requires fluency in Mandarin, solid sales experience and a degree or equivalent qualification.
Qualifications & Requirements
- • Bachelor’s degree (BA/BSc/HND) or equivalent
- • Minimum 3 years of experience in sales, preferably tele‑sales or customer relationship management
- • Fluency in Mandarin language
- • Strong communication and negotiation skills
Required Skills
Responsibilities
- • Manage a portfolio of tele‑sales customers through regular call cycles
- • Secure new business, retain existing customers and achieve sales targets
- • Build strong relationships to maximise account potential and reduce attrition
- • Drive revenue growth via upselling, cross‑selling and prospect conversion
- • Provide prompt post‑sales support and resolve sales‑related queries
- • Collaborate with internal DHL departments to ensure cost‑effective service delivery
- • Develop and execute a personal sales plan focused on new business acquisition