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F&B Banquet Supervisor Job Kempinski Hotels
Kempinski Hotels
Nairobi 🇰🇪 Kenya
Posted about 1 hour ago (14 Oct 2026) Updated about 1 hour ago
Job Description
The F&B Banquet Supervisor oversees banquet and event operations at Kempinski Hotels in Nairobi, ensuring high‑quality food and service delivery. The supervisor manages staff, coordinates with kitchen and sales teams, and guarantees that events run smoothly and meet guest expectations. Responsibilities include maintaining service standards, handling guest requests and managing inventory. Strong leadership and hospitality experience are essential.
Qualifications & Requirements
- • Minimum Diploma or degree in Hospitality Management, Hotel Operations or a related field
- • At least 3 years of experience in banquet or event service, with supervisory responsibilities
- • Strong knowledge of food and beverage service standards and banquet procedures
- • Excellent leadership, communication and problem‑solving skills
- • Ability to work flexible hours, including evenings and weekends
Required Skills
Responsibilities
- • Supervise banquet service staff during set‑up, service and breakdown of events
- • Coordinate with kitchen, sales and events teams to ensure timely preparation and delivery of food and beverages
- • Ensure adherence to service standards, guest satisfaction and brand guidelines
- • Manage staffing schedules, training and performance of banquet crew
- • Oversee banquet inventory, equipment and supplies, placing orders as needed
- • Conduct pre‑event briefings and post‑event debriefs to address issues and improve service
- • Handle guest inquiries, special requests and resolve any service concerns promptly
- • Maintain cleanliness and safety standards in banquet areas