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Field Collection Officer Job Mogo Finance
Mogo
Nairobi 🇰🇪 Kenya
Posted about 6 hours ago (24 Oct 2026) Updated about 6 hours ago
Job Description
The Field Collection Officer conducts on‑site visits to recover overdue payments from borrowers, verifies documentation, and ensures accurate recording of collection activities. The role requires effective communication, negotiation, and adherence to legal procedures while maintaining a professional relationship with clients.
Qualifications & Requirements
- • Minimum high school diploma or equivalent
- • Strong communication and negotiation abilities
- • Valid driver’s license and reliable transportation
- • Ability to work independently and handle challenging situations
- • Basic computer skills and familiarity with collection software
Required Skills
Responsibilities
- • Visit borrowers in the field to collect overdue payments
- • Verify borrower documentation and update records
- • Negotiate repayment arrangements and obtain commitments
- • Follow up on broken promises and escalated cases
- • Maintain accurate collection logs and submit regular reports