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Front Desk Officer at Arrow Dental Centre
Arrow Dental Centre
Nairobi 🇰🇪 Kenya
Posted 5 days ago (15 Oct 2026) Updated 5 days ago
How to Apply
Send your CV to info@arrowdental.co.ke
Job Description
The Front Desk Officer will serve as the first point of contact for patients at Arrow Dental Centre, managing appointments, handling inquiries, and ensuring smooth administrative operations. The role requires strong customer‑service skills and the ability to maintain accurate records in a fast‑paced healthcare environment.
Qualifications & Requirements
- • Bachelor’s degree in a business‑related field
- • Previous experience working in a hospital, dental, or healthcare setting
- • Excellent communication and interpersonal skills
- • Strong organizational abilities and attention to detail
- • Proficiency with office software and appointment‑scheduling systems
Required Skills
Responsibilities
- • Greet patients and visitors, providing a welcoming and professional first impression
- • Schedule and confirm dental appointments using the clinic’s booking system
- • Answer phone calls and respond to email inquiries promptly and courteously
- • Maintain patient records, update files, and ensure confidentiality of health information
- • Process payments, issue receipts, and handle basic billing tasks
- • Coordinate with clinical staff to manage patient flow and reduce waiting times