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General Manager at Stellar Human Resource Solutions
Stellar
Nairobi 🇰🇪 Kenya
Posted about 5 hours ago (7 Oct 2026) Updated about 5 hours ago
Job Description
The General Manager oversees all aspects of hotel operations, driving strategic planning, financial performance, and guest satisfaction for a luxury property. The role requires more than ten years of senior hotel management experience and a degree or diploma in hospitality. Strong leadership and operational expertise are essential to maintain five‑star service standards.
Qualifications & Requirements
- • Minimum 10 years experience in hotel management, preferably in a 5‑star or luxury property
- • Degree or diploma in Hospitality Management, Hotel Management, or a related field
- • Proven track record of achieving financial and operational objectives
- • Strong leadership, people‑management, and decision‑making skills
Required Skills
Responsibilities
- • Lead overall hotel operations, including rooms, food & beverage, and ancillary services
- • Develop and execute strategic business plans to achieve revenue and profit targets
- • Manage budgets, financial reporting, and cost control initiatives
- • Ensure delivery of five‑star guest experiences and service excellence
- • Recruit, train, and mentor senior staff and department heads
- • Oversee compliance with health, safety, and regulatory standards
- • Drive continuous improvement and innovation across all hotel functions