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General Manager Job The Luke Hotel
The Luke Hotel
Nairobi 🇰🇪 Kenya
Posted 4 days ago (20 Sep 2026) Updated 4 days ago
Job Description
The General Manager will oversee all aspects of The Luke Hotel’s operations, driving guest satisfaction, financial performance, and staff development. Key duties involve managing daily hotel functions, budgeting, and implementing service standards. Leadership experience in hospitality is essential for success.
Qualifications & Requirements
- • Bachelor’s degree in Hospitality Management or Business Administration
- • Minimum 5 years experience in senior hotel management roles
- • Proven ability to improve profitability and operational efficiency
- • Strong leadership, communication, and problem‑solving skills
- • Familiarity with property management systems
Required Skills
Responsibilities
- • Direct all hotel departments including front office, housekeeping, food & beverage, and maintenance
- • Develop and manage annual budgets and financial targets
- • Ensure high standards of guest service and resolve escalated issues
- • Recruit, train, and mentor hotel staff to foster a performance‑driven culture
- • Monitor key performance indicators and implement continuous improvement initiatives