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Head of Growth at HealthX Africa
JobSearch
Nairobi 🇰🇪 Kenya
Posted 15 days ago (21 Aug 2026) Updated 11 days ago
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Job Description
The Head of Growth leads the expansion of HealthX Africa’s retail network by recruiting and managing Community Trust and Retail Footfall agents across Kenya. Responsibilities include building playbooks for market entry, overseeing subscriber acquisition targets, and ensuring high‑quality agent experiences through training and performance management. The position requires a bachelor’s degree in a business‑related field and at least seven years of progressive sales or business development experience.
Qualifications & Requirements
- • Bachelor’s degree in Business Administration, Commerce, Marketing, Sales, Finance, Economics or a related field (or equivalent BA/BSc/HND, Postgraduate Diploma, Professional Certificate)
- • Minimum 7 years of progressive experience in sales, business development or growth roles
Required Skills
Responsibilities
- • Lead recruitment of Community Trust Agents and Retail Footfall Agents across pilot, Nairobi scale and national phases
- • Manage and grow the Brand Ambassador team, assigning sites, setting targets, coaching and overseeing performance
- • Build repeatable playbooks for opening new markets, boda stages and geographies as the network expands
- • Own subscriber and revenue metrics for the retail business, tracking active subscribers, new sign‑ups and net revenue
- • Monitor activation quality, including 7‑day payment conversion, customer complaints and product communication
- • Oversee the end‑to‑end agent experience, developing training materials, agreements, support channels and claims‑handling standards
- • Collaborate with product, underwriting and claims teams to feed field insights into product design, pricing and processes