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Head of Operational Support at Norwegian Refugee Council
JobSearch
Nairobi 🇰🇪 Kenya
Posted 2 days ago (22 Sep 2026) Deadline: 7 Oct 2026 Updated 1 day ago
Job Description
The Regional Head of Operational Support will ensure integrated operational management across HR, Risk, Finance, ICT, Logistics and Administration for NRC’s regional offices. You will hold country offices accountable for performance, streamline support functions and promote compliance with NRC policies. Strong leadership and experience in humanitarian contexts are essential.
Qualifications & Requirements
- • Minimum 10 years leadership or management experience in the humanitarian sector
- • Bachelor’s degree in Business Administration, Management, Finance or a related field
- • Proven experience managing finance, HR and logistics support functions
- • Experience in security, safety and operating in complex, volatile contexts
- • Demonstrated results in driving operational efficiency and compliance
Required Skills
Responsibilities
- • Ensure efficient operation of regional support functions including HR, Risk & Compliance, Finance, ICT, Logistics and Administration
- • Hold country offices accountable for operational standards and strategic objectives
- • Leverage reports, analyses and compliance data to monitor performance
- • Coordinate support needs across functions and facilitate collaborative working environments
- • Participate in global planning and strategy discussions for support functions
- • Oversee finance, HR and logistics requirements for regional grants
- • Lead crisis management teams when required