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Host/Hostess at Fairmont Hotels & Resorts

Fairmont
Nairobi 🇰🇪 Kenya
Live
Full Time
Entry Level
Hospitality
Posted 3 days ago (3 Oct 2026) Updated 3 days ago

Job Description

The Host/Hostess at Fairmont Hotels & Resorts will create welcoming first impressions for guests, manage seating arrangements and coordinate smoothly with front‑of‑house teams to ensure a seamless dining experience.

Qualifications & Requirements

  • • High school diploma or equivalent
  • hospitality training is advantageous
  • • Previous experience in a front‑desk or host/hostess role
  • • Excellent interpersonal and communication skills
  • • Ability to work flexible hours, including evenings and weekends
  • • Strong organisational abilities and attention to detail

Required Skills

Responsibilities

  • • Greet guests warmly and manage the reservation system
  • • Escort guests to their tables and present menus
  • • Coordinate with kitchen and service staff to optimise seating flow
  • • Address guest inquiries and resolve minor issues promptly
  • • Maintain a tidy and inviting lobby and reception area
  • • Uphold Fairmont’s service standards and brand image