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Host/Hostess at Fairmont Hotels & Resorts
JobSearch
Nairobi 🇰🇪 Kenya
Posted 5 days ago (31 Aug 2026) Updated 3 days ago
How to Apply
Apply via the Fairmont Hotels & Resorts page on jobs.smartrecruiters.com.
Job Description
The Host/Hostess will be the first point of contact for guests, delivering a welcoming experience and managing reservations efficiently. Responsibilities include greeting guests, coordinating seating, handling inquiries and working closely with front‑of‑house and kitchen teams to ensure smooth service flow. Strong interpersonal skills and the ability to remain calm under pressure are essential.
Required Skills
Responsibilities
- • Deliver a professional and engaging welcome to all guests
- • Manage reservations using digital platforms and maintain accurate booking records
- • Coordinate seamlessly with servers and front‑of‑house staff
- • Greet and seat guests promptly, optimizing table assignments
- • Monitor wait times and guest flow, providing timely updates to guests and staff
- • Handle guest inquiries and phone reservations with professionalism