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Housekeeping Supervisor at Accor
JobSearch
Nairobi 🇰🇪 Kenya
Posted 9 days ago (27 Aug 2026) Updated 6 days ago
Job Description
The Housekeeping Supervisor will lead daily housekeeping operations, ensure rooms and public areas meet brand standards, and manage a team to deliver exceptional guest experiences across Accor properties.
Qualifications & Requirements
- • Relevant hospitality qualification (diploma, degree, or vocational certificate)
- • Minimum 2 years of supervisory experience in a four‑star or five‑star hotel
- • Strong leadership and team‑management skills
- • Excellent communication and problem‑solving abilities
Required Skills
Responsibilities
- • Supervise daily housekeeping activities and ensure compliance with brand standards
- • Conduct inspections of rooms, public areas, and back‑of‑house spaces
- • Lead, train, coach, and motivate housekeeping staff
- • Allocate daily assignments and monitor productivity
- • Coordinate with Front Office and Engineering to ensure room readiness
- • Handle guest requests, complaints, and service recovery promptly
- • Manage inventories of linen, supplies, and equipment
- • Ensure health, safety, hygiene, and sustainability standards are met
- • Prepare housekeeping reports and operational documentation
- • Support the Housekeeping Manager in achieving quality and cost‑control targets