J
ICT Officer II at Jomo Kenyatta University of Agriculture Technology
Jomo Kenyatta University of Agriculture Technology
Nairobi 🇰🇪 Kenya
Posted 4 days ago (2 Oct 2026) Updated 4 days ago
Job Description
The ICT Officer II will provide technical support and system administration for Jomo Kenyatta University of Agriculture Technology, ensuring reliable network and computing services for staff and students. Responsibilities include troubleshooting hardware/software issues, maintaining servers, and supporting e‑learning platforms. The role contributes to the university’s ICT strategy and daily operations.
Qualifications & Requirements
- • Bachelor’s Degree in Information Technology, Computer Science, or a related discipline
- • At least 2 years of experience in IT support or systems administration
- • Proficiency with Windows/Linux operating systems, networking, and common office applications
- • Strong problem‑solving abilities and effective communication skills
Required Skills
Responsibilities
- • Provide first‑line and second‑line technical support to faculty, staff, and students
- • Install, configure, and maintain computer hardware, software, and network equipment
- • Manage university servers, storage systems, and backup procedures
- • Support e‑learning platforms and ensure reliable internet connectivity across campus
- • Document incidents, resolutions, and maintain accurate IT asset inventory