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Indoor Sales Representative at Educational Scientific & Technical Company (ESTEC)
JobSearch
Nairobi 🇰🇪 Kenya
Posted 5 days ago (31 Aug 2026) Deadline: 10 Sep 2026 Updated about 4 hours ago
How to Apply
Send a PDF of your CV to hr@esteckenya.com by 10 September 2026.
Job Description
The Indoor Sales Representative engages prospective and existing customers via email, phone and live chat to promote and sell the company’s products and services. The role maintains accurate CRM records, identifies upselling opportunities, conducts market research and prepares quotations. It also follows up on sales opportunities and processes purchase orders to meet sales targets and support business growth.
Qualifications & Requirements
- • Bachelor’s degree (BA/BSc/HND) or equivalent
- • Strong communication and interpersonal skills
- • Proven experience in sales or business development
Required Skills
Responsibilities
- • Engage prospects and existing customers through email, telephone and live website chats
- • Promote and sell company products and services
- • Respond to inbound inquiries and maintain up‑to‑date CRM records
- • Identify upselling and cross‑selling opportunities with current customers
- • Conduct market research to monitor trends, customer needs and competitor offerings
- • Generate and qualify leads, prepare accurate quotations and follow up to close sales
- • Process customer purchase orders and coordinate with logistics to ensure timely delivery