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IT Officer at OrchidHR Outsourcing
JobSearch
Nairobi 🇰🇪 Kenya
Posted 7 days ago (17 Sep 2026) Deadline: 2 Oct 2026 Updated 5 days ago
Job Description
The IT Officer maintains the company’s technology infrastructure, providing support for servers, networks, ERP systems and end‑user devices. They enforce security policies, manage backups, and oversee CCTV and access‑control systems while liaising with vendors and training staff on new tools.
Qualifications & Requirements
- • Diploma or Bachelor’s degree in Information Technology, Computer Science or a related field
- • 2–5 years of IT experience, with at least 2 years in support or systems administration
- • Proven ability to manage networks, servers and ERP platforms
- • Strong problem‑solving and customer service skills
Required Skills
Responsibilities
- • Manage and maintain IT infrastructure including servers, network, Wi‑Fi, switches and cabling
- • Administer the ERP system, control user access and resolve system issues
- • Provide first‑ and second‑line support for laptops, desktops, printers and mobile devices
- • Set up new devices, user accounts and email for new employees
- • Manage email system, shared drives and collaboration tools
- • Implement and enforce IT security policies, password management and data access controls
- • Conduct regular data backups and test recovery procedures
- • Monitor and respond to cybersecurity threats and unauthorized access
- • Maintain CCTV surveillance and access‑control systems
- • Support production‑floor technology such as barcode scanners and label printers
- • Keep an up‑to‑date IT asset register and coordinate vendor installations and upgrades
- • Train staff on ERP and other business systems and develop simple user guides