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Junior IT Officer at Stratostaff
JobSearch
Nairobi 🇰🇪 Kenya
Posted 4 days ago (2 Oct 2026) Updated 3 days ago
How to Apply
Apply via the Stratostaff website at jobs.stratostaff.co.ke.
Job Description
The Junior IT Officer provides first‑line technical support and assists in maintaining the organization’s IT infrastructure. Responsibilities include troubleshooting hardware and software issues, managing user accounts, and supporting network and security operations. The role also involves asset management and contributing to system documentation.
Qualifications & Requirements
- • Minimum KCSE qualification (or equivalent) with a strong interest in IT
- • Basic understanding of computer hardware, operating systems and networking concepts
- • Ability to learn quickly and work collaboratively in a team environment
Required Skills
Responsibilities
- • Deliver first‑line technical support for hardware, software, network and user‑access issues, escalating complex incidents as needed
- • Administer computers, network infrastructure, user accounts, and business applications such as Microsoft 365 and Google Workspace
- • Maintain accurate IT asset registers, configure and deploy devices, and manage onboarding/offboarding processes
- • Implement routine security controls, software updates, antivirus protection, backups and access‑management procedures
- • Monitor system health, record incidents, document recurring issues and prepare basic IT reports