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LaRiba Universal Banker Job Absa Bank
Absa
Nairobi 🇰🇪 Kenya
Posted about 22 hours ago (26 Sep 2026) Updated about 22 hours ago
Job Description
The Universal Banker provides comprehensive banking services to retail and small‑business customers, handling transactions, advising on products and cross‑selling solutions. They ensure compliance with banking regulations while delivering a high level of customer service across branches and digital channels. The role also supports the achievement of sales targets and contributes to the overall growth of the bank.
Qualifications & Requirements
- • Minimum a Diploma or Bachelor’s degree in Business, Finance or related field
- • Proven experience in retail banking or customer‑facing financial services
- • Strong numerical aptitude and attention to detail
- • Excellent communication and relationship‑building skills
- • Ability to work collaboratively in a hybrid environment
Required Skills
Responsibilities
- • Process deposits, withdrawals, transfers and loan payments for customers
- • Advise clients on appropriate banking products and cross‑sell services
- • Resolve customer inquiries and issues in a courteous and timely manner
- • Ensure all transactions comply with regulatory and internal policies
- • Meet sales and service targets set by the branch management