A

Lead - Voice at Airtel

Airtel
Nairobi 🇰🇪 Kenya
Live
Information Technology
Posted 5 days ago (1 Oct 2026) Updated 5 days ago

Job Description

The Lead – Voice will drive prepaid revenue growth by designing and executing customer‑lifecycle strategies. Reporting to the Marketing Director, the role collaborates with cross‑functional teams to optimise acquisition and retention tactics. The position focuses on analysing usage data to identify upsell opportunities and improve market share.

Qualifications & Requirements

  • • Bachelor’s Degree in Marketing, Business Administration or a related field
  • • Proven experience in telecom or consumer‑focused marketing
  • • Strong analytical and data‑driven decision‑making skills
  • • Excellent written and verbal communication abilities
  • • Ability to work independently and manage multiple projects

Required Skills

Responsibilities

  • • Design and implement customer‑lifecycle programs that boost prepaid revenue
  • • Analyse usage and market data to identify growth opportunities
  • • Coordinate with product, sales and operations teams to execute campaigns
  • • Monitor performance metrics and adjust strategies accordingly
  • • Report results and insights to the Marketing Director