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Logbook Sales Manager -Nairobi
Phoenix Capital Limited
Nairobi 🇰🇪 Kenya
Posted about 6 hours ago (23 Oct 2026) Updated about 6 hours ago
Job Description
The Logbook Sales Manager drives growth of the company’s logbook lending portfolio by leading sales strategy, managing branch performance and cultivating strong client relationships. The role oversees field sales activities, product performance monitoring and risk management to ensure a healthy loan portfolio.
Qualifications & Requirements
- • Proven experience in sales leadership and business development, preferably in financial services or lending
- • Strong analytical and reporting skills
- • Ability to manage and develop high‑performing sales teams
- • Excellent communication and stakeholder management abilities
- • Experience in portfolio risk management and operational efficiency improvement
Required Skills
Responsibilities
- • Develop and execute sales strategies to achieve organizational and branch sales targets
- • Identify new business opportunities and expand the customer base to grow the logbook lending portfolio
- • Ensure all branches consistently meet monthly sales, disbursement and productivity targets
- • Build and maintain strong relationships with clients, business partners, referral networks and key stakeholders
- • Champion a customer‑centric sales culture delivering exceptional service throughout the customer journey
- • Lead and participate in field sales activities, including marketing activations, roadshows, exhibitions and community outreach to generate leads and increase brand visibility
- • Conduct regular branch visits to support sales teams and improve performance
- • Identify new markets, strategic partnerships and local business opportunities to support portfolio growth
- • Gather customer and market intelligence and recommend strategies to improve competitiveness and product uptake
- • Recruit, train, mentor and manage Branch Managers, Sales Team Leaders and Sales Executives
- • Set individual, team and branch sales targets and monitor performance against KPIs
- • Conduct regular sales reviews, coaching sessions and performance meetings
- • Identify skill gaps and implement structured training and development programs
- • Monitor product performance, market trends, customer feedback and competitor activities to identify product enhancement opportunities
- • Work with Branch Managers to improve product penetration, customer experience and portfolio quality
- • Support implementation of product campaigns, pricing initiatives and sales programs
- • Collaborate with Branch Managers and Collections teams to maintain a healthy loan portfolio and minimise Portfolio at Risk (PAR)
- • Prepare and present regular sales, portfolio and branch performance reports to senior management
- • Analyse sales trends, branch performance and market insights to inform strategic decision‑making and provide actionable recommendations