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Long Tail Accounts Field Agent (SMB Intern) at HCS Affiliates Group
JobSearch
Nairobi 🇰🇪 Kenya
Posted 10 days ago (26 Aug 2026) Updated 10 days ago
How to Apply
Submit your application via the HCS Affiliates Group Google Docs link.
Job Description
The Long Tail Accounts Field Agent (SMB Intern) will serve as the primary liaison for restaurant partners, conducting on‑site visits to improve operational performance and drive sales growth. The intern will educate partners on best practices, recover under‑performing locations and provide actionable feedback to internal teams. This role combines field engagement, performance monitoring and partner relationship management.
Qualifications & Requirements
- • Bachelor’s Degree (BA/BSc) or Diploma in Business, Marketing or a related field.
- • Minimum 1 year of experience in sales, field work or customer‑facing roles.
- • Strong communication and interpersonal skills with the ability to convey information clearly.
- • Proactive, coachable attitude and willingness to learn in a fast‑paced environment.
- • Results‑oriented mindset with a focus on achieving targets and solving partner problems.
- • Basic proficiency in data tracking and reporting.
Required Skills
Responsibilities
- • Conduct regular on‑site visits to restaurant partners to educate them on operational best practices and support growth.
- • Identify and address challenges at disengaged or under‑performing partners to improve sales and reactivate activity.
- • Monitor key performance metrics such as uptime, order cancellations and menu quality, and take corrective actions.
- • Serve as the main point of contact for partners, representing the company professionally during each visit.
- • Gather partner insights and relay actionable feedback to internal teams to enhance the platform’s services.
- • Track and report basic data on partner performance and field activities.