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MARKETING & CUSTOMER RELATIONSHIP COORDINATOR
Brites Management Services Limited
Nairobi 🇰🇪 Kenya
Posted 7 days ago (29 Aug 2026) Updated 6 days ago
How to Apply
• · If you meet the above
Job Description
The Marketing & Customer Relationship Coordinator will manage customer data, support lead generation, and coordinate marketing activities for an automotive sales organization.
Qualifications & Requirements
- • Diploma or degree in Marketing, Business Administration, Communications or a related field
- • Minimum 3 years of experience in marketing, customer relationship management or sales support
- • Practical experience using CRM systems
- • Experience managing social media platforms
- • Experience in the automotive industry is an advantage
Required Skills
Responsibilities
- • Manage and maintain accurate customer information using the CRM system
- • Build and nurture relationships with existing and prospective customers
- • Respond promptly to inquiries via phone, email and social media
- • Identify customer needs and provide appropriate solutions
- • Follow up with customers after purchases to improve retention
- • Qualify leads and hand them over to the sales team
- • Track lead progress and provide updates on opportunities
- • Support development and execution of marketing campaigns and social media content
- • Monitor customer feedback and market trends, reporting insights to sales and management
- • Prepare basic marketing and lead activity reports