B
Medical Contact Centre Assistant (1 Year Fixed-Term Contract) at Britam
Britam
Nairobi 🇰🇪 Kenya
Posted about 3 hours ago (21 Oct 2026) Updated about 3 hours ago
Job Description
The Medical Contact Centre Assistant handles inbound medical inquiries, logs each case in the CRM system, and ensures clients receive timely and accurate information. The role requires professional phone etiquette and the ability to document interactions efficiently. It is a fixed‑term contract position based in Nairobi.
Required Skills
Responsibilities
- • Answer inbound medical calls in a professional and informative manner
- • Log client interactions and cases in the CRM system
- • Provide timely and appropriate responses to client inquiries