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Medical Contact Centre Assistant Job Britam
Britam
Nairobi 🇰🇪 Kenya
Posted about 3 hours ago (21 Oct 2026) Updated about 3 hours ago
Job Description
Based in Nairobi, the Medical Contact Centre Assistant supports patients by answering calls, recording cases in the CRM, and delivering prompt, accurate information. The role demands strong communication skills and a professional demeanor. It is a contract position within the customer service sector.
Required Skills
Responsibilities
- • Answer inbound medical calls in a professional and informative manner
- • Log client interactions and cases in the CRM system
- • Provide timely and appropriate responses to client inquiries