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Midtail Associate at Jumia

JobSearch
Nairobi 🇰🇪 Kenya
Live
Remote
Entry Level
View Jobs in Internet / E-commerce
Posted 8 days ago (28 Aug 2026) Updated 1 day ago
How to Apply

Apply via Jumia’s Greenhouse job board.

Job Description

The Midtail Associate leads the incubation of newly acquired sellers, ensuring they achieve sales within their first month, while overseeing the broader Midtail segment. The role manages a team of associates, drives adoption of growth tools, monitors performance metrics, and improves platform self‑service to reduce manual support.

Qualifications & Requirements

  • • Bachelor’s degree or HND in any discipline
  • • Strong leadership and team‑management abilities
  • • Proficiency in Excel and data‑visualisation tools

Required Skills

Responsibilities

  • • Lead the incubation phase for newly onboarded sellers to achieve their first sales within 30 days
  • • Oversee the Midtail seller segment, ensuring activation and retention targets are met
  • • Manage a team of incubation associates and account managers, setting clear KPIs
  • • Promote Jumia growth tools such as Sponsored Products and Jumia Express to boost seller visibility
  • • Monitor seller performance metrics like success rate and churn using PowerBI dashboards
  • • Enhance platform self‑service features to reduce manual support for Midtail sellers