M
Online Sales Agents
Moko Home + Living
Nairobi 🇰🇪 Kenya
Posted 8 days ago (16 Sep 2026) Updated 8 days ago
Job Description
Online Sales Agents will engage customers through live chat platforms, manage sales pipelines in a CRM system, and close sales while delivering excellent service. The role requires multitasking across multiple conversations, strong communication, and the ability to meet sales targets in a fast‑paced online environment.
Qualifications & Requirements
- • Minimum of 1 year experience in online sales or e‑commerce
- • Proven experience using CRM platforms
- • Excellent verbal and written communication skills
- • Ability to handle multiple chats efficiently and maintain professionalism
Required Skills
Responsibilities
- • Respond to customer inquiries via online chat and guide them through the purchase process
- • Maintain and update customer information in the CRM system
- • Manage multiple chat sessions simultaneously while ensuring accurate and helpful responses
- • Achieve sales targets and contribute to overall revenue growth
- • Provide post‑sale support and follow‑up as needed