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Operations Customer Expert (Customer Service Representative) - Nairobi Based TP Kenya at Teleperformance Kenya
TP
Nairobi 🇰🇪 Kenya
Posted about 4 hours ago (25 Sep 2026) Updated about 4 hours ago
Job Description
The Operations Customer Expert delivers courteous and efficient support to customers via phone and email. They maintain a friendly, empathetic, and professional demeanor at all times. By providing accurate information and swift resolutions, they help uphold the company’s service standards. They aim to ensure each customer interaction ends with satisfaction.
Required Skills
Responsibilities
- • Maintain a positive, friendly, empathetic, and professional attitude toward customers
- • Respond promptly to customer inquiries via phone and email
- • Provide accurate information and resolve issues efficiently
- • Uphold company service standards and ensure customer satisfaction