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Operations Lead at Stratostaff
JobSearch
Nairobi 🇰🇪 Kenya
Posted 5 days ago (22 Oct 2026) Updated about 4 hours ago
Job Description
The Operations Lead provides executive support to the Managing Director and oversees administrative functions across the organization. Duties include calendar management, clinic administration, facilities coordination, procurement, HR support, and financial reporting. The role ensures smooth daily operations and compliance with internal policies.
Qualifications & Requirements
- • BA/BSc/HND or equivalent degree in Business Administration, Management or related field
- • Minimum 3 years experience in administration, facilities or operations management
- • Strong organizational and multitasking abilities with high attention to detail
- • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and reporting tools
- • Excellent customer service and communication skills
- • Ability to work collaboratively with cross‑functional teams
Required Skills
Responsibilities
- • Manage the Managing Director’s calendar, meetings, travel arrangements and related correspondence
- • Oversee clinic reception, patient registration, appointment scheduling and complaint resolution
- • Coordinate facilities, equipment, supplies, maintenance and IT support to ensure uninterrupted operations
- • Source suppliers, obtain quotations, issue purchase orders, track deliveries and manage stock replenishment
- • Support HR functions including recruitment, onboarding, employee records, leave administration and KPI coordination
- • Allocate tasks to staff, monitor performance and ensure timely completion of front‑office duties
- • Track administrative expenditures, prepare operational reports and recommend process improvements
- • Maintain accurate contracts, employee documentation and administrative records in compliance with policies