B
OPERATIONS MANAGER – WAREHOUSING & INLAND DELIVERY
BrighterMonday Consulting
Nairobi 🇰🇪 Kenya
Posted 4 days ago (16 Oct 2026) Updated 4 days ago
How to Apply
Please highlight your relevant experience in warehousing, inventory control, quality compliance and inland delivery operations.
Job Description
The Operations Manager will oversee warehousing, inventory control and inland delivery functions across Kenya, ensuring efficient receipt, storage, order fulfilment and distribution of goods. The role maintains high standards of quality, compliance and cost control while leading a team of warehouse and logistics staff. Coordination with internal stakeholders and third‑party logistics partners is essential to achieve service excellence.
Qualifications & Requirements
- • Bachelor’s degree in Pharmacy, Operations, Business Management or a related field
- postgraduate qualification in Logistics or Supply Chain Management is an advantage
- • 5–10 years’ experience in operations management, preferably in pharmaceuticals, FMCG or logistics
- • Strong understanding of supply chain and inventory management with financial and cost‑control awareness
- • Experience in quality assurance and compliance with operational procedures and standards
- • Proven ability to manage warehouse operations, delivery teams, external logistics providers and staff performance
- • Strong planning, problem‑solving, reporting, communication and people‑management skills
Required Skills
Responsibilities
- • Oversee receiving, storage, order preparation, dispatch and stock transfers in line with approved procedures
- • Maintain accurate inventory records and conduct regular physical stock counts and reconciliations
- • Monitor stock quality, shortages, damaged or expired products, customer returns and quarantined stock
- coordinate investigations and corrective action
- • Ensure compliance with Good Distribution Practice (GDP), applicable regulatory requirements, quality standards and internal procedures
- • Maintain warehouse security, cleanliness, equipment and facility conditions, including temperature‑control and cold‑chain systems where applicable
- • Review and improve warehouse procedures, investigate operational deviations and report issues to relevant teams
- • Manage the company’s delivery fleet and third‑party courier partners, including service agreements, insurance cover and performance reviews
- • Monitor delivery performance and work with the logistics team and service providers to achieve timely, reliable deliveries
- • Track operating costs, prepare regular stock and management reports, and reconcile supplier and transport‑related statements
- • Lead, coach and develop warehouse and logistics staff, setting objectives and conducting performance reviews
- • Coordinate with internal teams, suppliers and service providers to resolve operational challenges and maintain service quality