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Operations Team Lead - Workforce Operations
Fuzu Atlas
Nairobi 🇰🇪 Kenya
Posted 1 day ago (5 Oct 2026) Updated 1 day ago
Job Description
The Operations Team Lead oversees the workforce operations team, ensuring efficient staffing solutions, client satisfaction, and continuous process improvement for Fuzu Atlas.
Qualifications & Requirements
- • Bachelor’s degree in Business, Human Resources, or a related field
- • Minimum 5 years experience in operations or workforce management
- • Strong leadership and team‑building abilities
- • Excellent analytical and problem‑solving skills
Required Skills
Responsibilities
- • Lead the workforce operations team to deliver staffing solutions
- • Oversee workforce planning, scheduling, and resource allocation
- • Manage client relationships and ensure service quality
- • Monitor performance metrics and implement process improvements
- • Coordinate cross‑functional collaboration with sales and delivery teams