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Outsourcing Operations Manager at Recruten

Recruten
Nairobi 🇰🇪 Kenya
Live
Full Time
Mid Level
Human Resources
Posted about 4 hours ago (22 Oct 2026) Updated about 4 hours ago

Job Description

The Outsourcing Operations Manager will oversee daily operations of the staffing consultancy, ensuring service delivery excellence for clients across Africa. Responsibilities include managing teams, optimizing processes, and maintaining compliance with labor regulations.

Qualifications & Requirements

  • • Proven experience in operations management within the staffing or outsourcing industry
  • • Strong leadership and people‑management skills
  • • Excellent communication and negotiation abilities
  • • Bachelor’s degree in Business Administration, Human Resources, or a related field
  • • Ability to analyze data and drive continuous improvement

Required Skills

Responsibilities

  • • Oversee daily outsourcing operations and ensure service delivery standards
  • • Manage client relationships and coordinate staffing solutions
  • • Lead and develop operations team to meet performance targets
  • • Optimize workflows, monitor KPIs, and implement process improvements
  • • Ensure compliance with labor regulations and company policies
  • • Prepare operational reports and forecasts