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Patient Services Coordinator, Cosmetology at Aga Khan University Hospital
Aga Khan University
Nairobi 🇰🇪 Kenya
Posted about 1 hour ago (14 Oct 2026) Updated about 1 hour ago
Job Description
The Patient Services Coordinator ensures exceptional customer service for patients, visitors, and staff at Aga Khan University Hospital, handling inquiries and resolving complaints promptly. The role acts as a liaison between patients and clinical departments, facilitating smooth communication and service delivery. Strong interpersonal skills and a patient‑focused attitude are essential.
Required Skills
Responsibilities
- • Provide outstanding customer service to patients, visitors, and AKU staff
- • Respond promptly to inquiries and resolve complaints in an efficient manner
- • Coordinate communication between patients and clinical departments
- • Maintain accurate records of interactions and follow‑up actions
- • Support front‑desk operations and assist with appointment scheduling as needed