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Patient Services Coordinator, Cosmetology at Aga Khan University Hospital
JobSearch
Nairobi 🇰🇪 Kenya
Posted 1 day ago (10 Oct 2026) Deadline: 23 Oct 2026 Updated about 3 hours ago
Job Description
The Patient Services Coordinator will manage front‑desk operations for the Cosmetology department, ensuring seamless patient registration, billing, and communication while delivering high‑quality service.
Qualifications & Requirements
- • Diploma in a relevant field.
- • At least one year experience in a busy front‑office or customer‑service environment.
- • Proficient with computer applications and data entry.
- • Strong communication and interpersonal skills.
- • Ability to handle cash and perform accurate billing.
Required Skills
Responsibilities
- • Provide courteous customer service to patients, visitors and staff.
- • Manage front‑desk activities, including patient registration and appointment scheduling.
- • Process billing, invoices and daily cash collections accurately.
- • Maintain and update patient records in the electronic system.
- • Verify corporate credit authorizations and coordinate pre‑authorizations with physicians.
- • Ensure data protection procedures during system downtimes.