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Perishable Exports Bookings & Customer Relations Officer at Tradewinds Aviation Services

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Nairobi 🇰🇪 Kenya
Live
Remote
Entry Level
View Jobs in Aviation / Airline
Posted 1 day ago (29 Sep 2026) Updated about 4 hours ago
How to Apply

Send your CV to info@tradewinds-logistics.com

Job Description

The officer coordinates perishable export bookings and maintains strong customer relationships, ensuring timely and compliant air cargo shipments.

Qualifications & Requirements

  • • Diploma in Business or a related field, or equivalent qualification
  • • CW1 Certified CargoWise Operator
  • • Certificate in Customer Service, Air Cargo or related area
  • • Minimum 2 years relevant experience with airline operations
  • • Proficiency in Microsoft Office and other computer applications
  • • Strong communication, coordination and customer‑service skills

Required Skills

Responsibilities

  • • Manage export bookings for perishable goods and coordinate with airlines and freight forwarders
  • • Serve as primary point of contact for customers, addressing inquiries and resolving issues promptly
  • • Ensure documentation and regulatory compliance for air cargo shipments
  • • Track shipments and provide status updates to clients and internal teams