J
Re-Advertisement – Sales Supervisor at HI Home
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Nairobi 🇰🇪 Kenya
Posted 12 days ago (24 Aug 2026) Updated 11 days ago
Job Description
The Sales Supervisor will lead a branch team to meet monthly sales targets for home‑appliance products. They will coach and monitor staff performance, ensure high standards of merchandising and customer service, and prepare accurate sales reports. The role also requires strong product knowledge and the ability to train sales personnel effectively. Candidates need proven supervisory experience in retail or home‑appliance sales.
Qualifications & Requirements
- • Bachelor’s Degree or Diploma in Sales, Marketing, Business Administration or a related field
- • At least 2–3 years of proven experience in sales supervision
- • Strong experience selling home appliances or electronics
- • Demonstrated ability to achieve sales targets and lead a sales team
- • Excellent communication, customer service and leadership skills
- • Strong product knowledge and ability to train sales staff
- • Retail or home‑appliance industry experience (advantage)
Required Skills
Responsibilities
- • Lead and motivate the sales team to achieve monthly branch sales targets
- • Monitor individual and team performance and provide coaching and guidance
- • Drive sales of home appliances and proprietary brand products
- • Ensure excellent customer service and effectively handle escalated customer concerns
- • Oversee daily sales activities, product displays, merchandising and store standards
- • Conduct product and sales training for the team
- • Monitor attendance, discipline and overall team performance
- • Prepare and submit accurate sales and performance reports