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Receptionist at CDL Human Resource
CDL
Nairobi 🇰🇪 Kenya
Posted 10 days ago (26 Aug 2026) Updated 10 days ago
Job Description
The Receptionist will serve as the primary point of contact for visitors, partners and stakeholders, ensuring a welcoming and professional front‑office experience. Responsibilities include managing phone calls, directing inquiries, handling mail and maintaining a secure and organized reception area. The role also provides basic administrative support such as scheduling appointments and preparing correspondence. Strong communication and interpersonal skills are essential to represent the NGO effectively.
Qualifications & Requirements
- • High school diploma or equivalent
- • Professional appearance and demeanor
- • Excellent verbal and written communication skills
- • Strong interpersonal and customer‑service orientation
- • Proficiency with office software such as MS Office
- • Ability to multitask and handle confidential information
Required Skills
Responsibilities
- • Greet and welcome visitors, partners and stakeholders, directing them to appropriate personnel
- • Answer and route telephone calls, taking messages as needed
- • Manage front‑desk mail, deliveries and courier services
- • Maintain a tidy and secure reception area, adhering to safety protocols
- • Provide basic administrative support such as scheduling appointments and preparing correspondence