S
Receptionist Job Springwells Hotel
Springwells Hotel
Nairobi 🇰🇪 Kenya
Posted 2 days ago (4 Oct 2026) Updated 2 days ago
Job Description
The Receptionist will serve as the first point of contact for guests at the hotel, handling check‑in and check‑out procedures and providing courteous service. Responsibilities include managing phone calls, reservations, and guest inquiries, as well as coordinating with housekeeping and other departments. The role requires strong communication skills and the ability to multitask in a fast‑paced environment.
Qualifications & Requirements
- • High school diploma or equivalent
- diploma preferred
- • Prior front‑desk or hospitality experience
- • Excellent verbal communication and interpersonal skills
- • Familiarity with reservation and property‑management software
- • Ability to handle cash transactions and basic accounting tasks
Required Skills
Responsibilities
- • Greet and welcome guests upon arrival
- • Manage check‑in and check‑out processes efficiently
- • Answer telephone inquiries and direct calls appropriately
- • Process reservations and update booking systems
- • Coordinate with housekeeping and other hotel departments
- • Maintain a tidy and welcoming lobby area
- • Respond promptly to guest requests and concerns