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RECEPTIONIST & SOCIAL MEDIA ASSISTANT

VIEWSTONE PROPERTIES LTD
Nairobi 🇰🇪 Kenya
Live
Full Time
Lorem ipsum dolor (Location)
Posted 5 days ago (19 Sep 2026) Updated 5 days ago

Job Description

The Receptionist & Social Media Assistant serves as the first point of contact for visitors and clients while managing the company’s social media presence. Responsibilities include handling front‑office duties, scheduling appointments, and creating engaging digital content across platforms. The role requires strong communication, organizational skills and proficiency with social media tools. It offers exposure to real‑estate operations and marketing activities.

Qualifications & Requirements

  • • Diploma or Bachelor’s degree in Communications, Marketing, Business Administration, Public Relations, Media or related field
  • • Previous experience in reception, administration, customer service, social media management or digital marketing
  • • Excellent verbal and written communication skills
  • • Proficiency in English and Kiswahili
  • • Familiarity with major social media platforms (Instagram, Facebook, TikTok, LinkedIn)
  • • Basic skills in photography, video creation and content design tools
  • • Strong interpersonal and customer service abilities

Required Skills

Responsibilities

  • • Welcome and receive visitors, clients and business partners professionally
  • • Answer, screen and direct incoming calls and messages
  • • Manage the reception area to ensure it remains neat and presentable
  • • Handle general inquiries and provide basic information about the company and projects
  • • Receive and organize incoming correspondence and deliveries
  • • Schedule and coordinate appointments and meetings as required
  • • Manage and maintain the company’s social media accounts, creating and posting content
  • • Engage with followers, monitor platform performance and respond to comments
  • • Create basic photography and video content using tools such as Canva or CapCut
  • • Coordinate with the Branch Manager and other teams on bakery sales, production requirements, customer feedback and operational matters (if applicable)