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Reservations Intern at Bridge Talent Management
JobSearch
Nairobi 🇰🇪 Kenya
Posted 1 day ago (12 Oct 2026) Updated about 5 hours ago
Job Description
The Reservations Intern assists the reservations team in processing bookings, handling customer inquiries and maintaining accurate records. Duties include preparing quotations, coordinating with travel partners and providing professional support throughout the booking lifecycle. The role offers practical experience for recent graduates interested in tourism and travel.
Qualifications & Requirements
- • Diploma or degree in Tourism, Travel & Tourism, Hospitality Management or related field
- • Recent graduate or student seeking practical industry experience
- • Strong interest in the tourism and travel sector
- • Good written and verbal communication skills
- • Proficiency with Microsoft Office and general computer skills
- • Strong attention to detail and organisational abilities
- • Willingness to learn and take on new responsibilities
Required Skills
Responsibilities
- • Process and coordinate customer reservations and bookings
- • Respond to inquiries via email, phone and other channels
- • Prepare quotations, itineraries and booking confirmations
- • Maintain accurate reservation records and customer information
- • Follow up on pending bookings, payments and cancellations
- • Coordinate with hotels, airlines, tour operators and other service providers
- • Support the reservations team to ensure timely and accurate bookings
- • Provide professional and responsive customer service
- • Perform general administrative duties within the reservations department
- • Carry out any additional tasks assigned by the supervisor