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Reservations&LIsting Specialist
CDL
Nairobi 🇰🇪 Kenya
Posted about 5 hours ago (7 Oct 2026) Updated about 5 hours ago
Job Description
The Reservations & Listing Specialist manages hotel reservations, coordinates listings across platforms, and works closely with revenue, housekeeping, and maintenance teams to ensure seamless guest experiences. The role focuses on accuracy, timely communication, and optimizing occupancy.
Qualifications & Requirements
- • Experience in hospitality reservations or front‑office operations
- • Strong attention to detail and organizational skills
- • Excellent communication and customer service abilities
Required Skills
Responsibilities
- • Handle inbound reservation requests and confirm bookings
- • Update and maintain property listings on all distribution channels
- • Coordinate with revenue management to adjust rates and availability
- • Communicate reservation details to housekeeping and maintenance teams
- • Resolve guest inquiries and issues promptly